We have a reputation for being trustworthy, and we value it.
At Lydale, we are a big company with small company advantages. Those advantages mean decisions can be made quickly. Managers are empowered to be agile and responsive so our client’s needs can be quickly addressed. We stand behind our name. If an issue arises internally or externally, we deal with it immediately.
“Just wanted to say a sincere, heartfelt thank you to all of the Lydale employees who we’ve talked to and dealt with over the past 4 months. From the initial clean-up crews, to the receptionists, the people handling our file, and of course to the crew who put our home back together.”
– Bill W. and Sherri E., Edmonton
Our four locations (Saskatoon, Regina, Edmonton and Calgary) have the expertise of a diverse range of skilled employees and the ability to respond to large losses like a widespread flood, or a single loss such as a warehouse fire. It also means having the resources, processes and staff in place to react immediately when disaster strikes, without compromising customer service and quality.
Employee safety is extremely important to us. We have a fulltime Safety Officer that oversees and visits each office on a regular basis and each office has a Safety Designate that handles routine safety items. We also employ a certified in-house trainer to ensure IICRC standards are met by all employees.
We are certified to train insurance adjusters for continuing education credits, and have been the featured presenter at provincial IBAS and IBAA conferences.
The restoration of property and structures is very technical. We at Lydale go the extra mile to ensure customers and all persons involved understand the process, and what can be restored or must be replaced while utilizing green technologies and the latest industry approved equipment.