Who We Are
Lydale — A Trusted Leader for More Than 25 Years
Operating since 1978, Lydale is one of western Canada’s most trusted disaster clean-up and reconstruction specialists. Our leading-edge skills and equipment have helped us to build a solid reputation.
But the true foundation of our success is trust — the knowledge that Lydale will never take advantage of a desperate situation. That’s why, for insurance professionals, home and business owners, and property managers across Saskatchewan and Alberta, Lydale is the first choice for first-class service.
What makes us different?
There are lots of little things that make Lydale different than most restoration companies in western Canada. Things like better communications; full-disclosure billing; and a full satisfaction guarantee .
But it all boils down to a fundamental difference in our business philosophy. We put people, their property, and our professional integrity at the top of our list of priorities. Profit comes somewhere near the bottom — because, if we do the other things right, we know our business will thrive. And it has.
Better Communication.
Lydale is known for its open and effective communication with all parties — including property owners, occupants, insurance companies, restoration staff, and subcontractors.
No matter what size the project, a comprehensive project plan is prepared up front, reviewed daily and updated as needed. Regular meetings and briefings — both internally and with property owners, insurers and other parties — are also standard procedure at Lydale.
Full-Disclosure Billing.
Sometimes it simply isn’t possible to do a full, detailed estimate before the rebuilding process begins. When a disaster occurs, we want to get things back to normal as soon as possible. When time is of the essence, you can enter with confidence into a time-and-materials arrangement with Lydale.
Our full-disclosure billing process for time-and-materials projects makes it easy for everyone to see exactly what has gone into each project. If you need further documentation, we can also supply employee time summaries and copies of all supplier invoices.
No secrets. No surprises. That’s our promise..
Satisfaction Guaranteed.
Should a problem ever arise concerning our workmanship or the materials or components we use, that problem will be corrected as quickly as possible to your satisfaction. That’s our guarantee.
