Tips for Flood Victims Filing an Insurance Claim

Tips for Flood Victims Filing an Insurance Claim

If you’ve been involved in a flooding incident, the sooner you file a claim, the faster you can begin the water damage restoration process. However, it can be a little overwhelming to determine what steps to take, which is why the professionals from Lydale Construction have collected some insight for you here. If you’ve been involved in a flooding incident in Alberta or Saskatchewan here are some tips for navigating your insurance claim!

1. Call Your Insurance Provider ASAP!

 The first thing to do when you’ve suffered flood damage is to contact your insurance provider as soon as possible. In most cases, they’ll have a 24/7 claims service so you can begin the process immediately no matter what time of day or night you call.

2. Take Steps to Minimize Damage

 After contacting your insurance company, it’s important to protect your valuables and take steps to minimize water damage. If your property is safe, you can begin cleaning things up and drying them out. However, when doing so wearing protective clothing such as boots, gloves, and a face mask is recommended. Often, this job is always better left to restoration professionals, like Lydale, who can identify the quickest way to help mitigate damage to your valuables and property.

3. Assessing the Damage

 While cleaning up, take some time to assess the damage to your property and make notes, take pictures, and document as much as possible. It’s also important to create a list of any damaged or destroyed items, especially those with warranties. Be sure that when doing so you’re not placing yourself in any physical danger. It may be necessary to contact your power company and ask them to shut your power off to ensure your safety during this process.

4. Keep All Your Receipts

 If the water damage you experienced during the flood has forced you and/or your family to relocate, saving every receipt during this time is key. This is because often, your insurance provider may be able to reimburse you for any cleanup and living expenses you need to pay.

5. Review Your Insurance Policy

 When you contact your insurance provider and notify them of your property damage. They will eventually send out a claims adjuster to assess the damage. At this point, it’s important to have a clear idea of your policy and what’s covered when there’s a flood. Be familiar with your deductibles, as well as coverage limits and the value of your damaged items.

6. Call Lydale!

Now that you’ve done everything you can do on your own, the last step is to call the professionals at Lydale and let us take care of the rest. We will further assess the damage to your property and valuables and work our restoration magic on getting your home back to it’s pre-disaster state.

Contact us today for fire and water restoration in Alberta and Saskatchewan!

Since 1978, the professionals from Lydale Construction have been assisting homeowners with emergency cleanup and restoration services. Additionally, we also specialize in asbestos removal, building envelope repair, and more.
Contact us online today or call one of our offices in Calgary, Edmonton, Regina, or Saskatoon.

Fully Certified 24/7 Emergency Crews
40+ Years Experience in Property Cleanup